FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
📦 Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all U.S. orders.
Do you offer international shipping?
We’re currently only shipping within the U.S. as we refine our processes. But hang tight — global shipping is coming soon!
Q: Can I return or exchange my item?
A: Due to the made-to-order nature of Drop 001, we currently do not offer returns.
However, if there's an issue with your product, please reach out and we'll do our best to make it right.
Q: How long does shipping take?
A: Orders ship 4–6 weeks after Drop 001 closes. We’ll keep you updated via email once your order is on its way.
📋 Orders
Below are some of are common questions about orders
Q: When will my order arrive?
A: Since all items are made-to-order, expect delivery within 4–6 weeks of purchase.
Q: Can I change or cancel my order?
A: Orders can’t be changed or canceled once placed due to the custom nature of the drop — so double-check sizing before checking out!
Q: How do I track my order?
A: You’ll get an email with tracking details once your order ships.
Q: I made a mistake with my shipping address. What do I do?
A: Reach out to us ASAP at hello@pangeanwear.com. If the order hasn’t shipped yet, we’ll fix it.
👕 Products
Below are some common questions about our products
Q: What materials are used in the Drop 001 tee?
A: Drop 001 is made from 100% Pima Cotton — soft, durable, and premium quality.
Q: Is this a unisex brand?
A: Absolutely. Pangean Wear is for everyone — designed to fit all genders and anyone proud to wear their roots.
Q: What’s a phulkari?
A: Phulkari means “flower work” in Punjabi — a centuries-old embroidery tradition where women told stories through vibrant threadwork.
Our first drop honors this legacy.
Q: Will there be more cultural drops in the future?
A: 100%. Drop 001 celebrates Punjabi heritage, but future drops will spotlight other cultures from around the world.